Stride Tech Medical, Inc.
Privacy Policy
Updated: May, 2025
This Privacy Policy ("Policy") describes how Stride Tech Medical, Inc. ("StrideTech," "we," "us," or "our") collects, uses, and discloses Personal Information through the use of our products, including the StrideTech Go unit attached to a walker, our mobile applications, web platforms, monitoring technologies, and associated services (collectively, the "Platform").
We are committed to protecting your privacy. StrideTech Go does not record video or audio. Camera or sensor usage is solely for fall detection, gait analysis, or other safety-related purposes. This data is not used to identify individuals and is processed in compliance with applicable data protection laws.
Please contact us at info@stridetech.com with any questions.
Definition of Personal Information:
“Personal Information" means information that identifies, relates to, describes, or is capable of being associated with an individual, including but not limited to name, contact information, health data, and usage information from the Platform.
User Consent:
We collect Personal Information with your consent, either through device purchase, account creation, device setup, app permissions, or interaction with the Platform. By purchasing our device or using our services, you consent to the collection and use of your Personal Information as described in this Policy.
Data Retention:
We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Users may request deletion by contacting info@stridetech.com.
Third-Party Sharing:
We do not sell Personal Information. We may share information with service providers or clinical partners under strict confidentiality agreements for the purposes of technical support, product improvement, or clinical monitoring, where permitted by law.
User Rights:
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your Personal Information. To exercise these rights, contact us at info@stridetech.com.
Children’s Data:
Our Platform is not intended for children under 13 and we do not knowingly collect Personal Information from minors. If you believe we have collected such data, please contact us for deletion.
Security Measures:
We use industry-standard technical and organizational measures to protect Personal Information, including encryption, access control, and regular security reviews.
Policy Updates:
We may update this Privacy Policy from time to time. Material changes will be communicated through our website or app. Continued use of the Platform constitutes acceptance of the updated policy.
Governing Law:
This Policy is governed by the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any disputes arising under or relating to this Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Boulder County, Colorado.
International Users and Data Transfers:
If you are accessing our Platform from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our Platform, you consent to this transfer. Where applicable, we implement safeguards to ensure appropriate protection of data transferred internationally, including reliance on Standard Contractual Clauses approved by the European Commission.
Your Rights Under the Colorado Privacy Act (CPA):
If you are a resident of Colorado, you may have additional rights under the CPA, including the right to: - Access and confirm your Personal Information
- Correct inaccuracies
- Delete Personal Information
- Opt out of targeted advertising and the sale of personal data
To exercise these rights, please contact us at info@stridetech.com. We will respond within 45 days as required by law.
Marketing and Communication Preferences:
You may opt out of receiving promotional emails or communications by following the unsubscribe link in those messages. Transactional or service-related communications may still be sent even if you opt out of marketing.
Cookies and Analytics:
Our Platform may use cookies or similar technologies to enhance user experience, analyze usage patterns, and support security features. You may set your browser to refuse cookies, but doing so may limit functionality. For EU users, we will request consent prior to placing non-essential cookies.